Find Answers
Get quick answers on booking, payment, cancellations, visas, and health guidelines for traveling in China. Enjoy a smooth trip with Tangola Travels!
Booking
You can easily book our tours online through our website. Simply select your desired package, fill in the necessary details, and complete the payment process. Once your booking is submitted, we will confirm it within 6 to 12 hours (Please note that bookings made over the weekend may take a bit longer to process). If you have any questions or special requests, feel free to contact our customer service team: info@tangolatravels.com, and we’ll be happy to assist you!
We accept PayPal and credit cards through PayPal for your convenience. Additionally, if you’re residing in China, we also accept WeChat Pay and Alipay.
Most of our tour packages can be canceled up to 7 days in advance without any charge. However, for Tibet tours, since we need to apply for a Tibet Travel Permit, cancellations are not allowed once booked. In such cases, a 100% cancellation fee will apply.
- Cancellations 4 to 6 days in advance will incur a 20% fee.
- Cancellations 2 to 3 days in advance will incur a 30% fee.
- For no-shows, a 100% cancellation fee will be charged.
Papers
Yes, all international tourists visiting China are required to apply for a visa. The most common type is the tourist visa (L visa), which allows you to stay for up to 30 days. If you’re passing through certain cities (like Beijing, Shanghai, or Guangzhou) and hold a valid passport, you may be eligible for a 144-hour visa-free transit. This option allows you to explore the city without a visa for up to six days, provided you meet specific conditions, such as traveling to a third country. Click here to check more informations about 144-hour visa free policy. For more details on visa requirements, application processes, and eligibility for the visa-free transit, please check the official Chinese embassy or consulate website or consult us at info@tangolatravels.com.
You will need to submit a valid passport and a Chinese visa when booking your tour. These documents are essential for processing your travel arrangements and ensuring a smooth experience.
Basically, no additional permits are required for most of China. However, if you plan to travel to Tibet, you must apply for a Tibet Travel Permit in addition to your visa. We suggest applying for the permit at least 30 days in advance. You’ll need to confirm details about your Tibet trip, including your travel date, nationality, number of travellers, duration in Tibet, and specific destinations you wish to visit. For more information, please click here to check.
Others
Generally, the listed price covers most of your tour expenses, however the listed price does not include tips, alcohol, and beverages at the hotel, as well as any other items or services not specifically mentioned in the tour package. Please review the tour details for any additional fees that may apply.
No, you do not need to print a receipt. You will receive an online order confirmation via email, which serves as your receipt.
While no specific vaccinations are mandatory, travelers should consider routine vaccines and check for any health advisories related to their destinations. However, if you’re visiting high-altitude destinations like Tibet or Qinghai, it’s advisable to consult your doctor about altitude sickness prevention and any necessary vaccinations based on your health history.
In China, there are several convenient payment methods:
WeChat Pay: A popular mobile payment option widely accepted in stores, restaurants, and for services.
Alipay: Another major mobile payment platform that allows you to make transactions easily.
Cash: While digital payments are prevalent, it’s good to carry some cash (Chinese Yuan) for small purchases or places that don’t accept digital payments.
Credit/Debit Cards: Most major credit cards are accepted in larger establishments, but it’s less common in smaller shops.
Ensure you have the appropriate apps downloaded and linked to your bank account for hassle-free payments.
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